Register for email billing to go paperless!
Cariboo Regional District utility users receive their annual utility bill in April. As an incentive for prompt payment, the CRD offers a 10% discount to anyone paying in full by May 31. After this date, the full amount becomes due and payable by December 31.
Any accounts with amounts owing after December 31 are transferred to the property's land tax account. At that time interest and/or penalties will be applied in the same manner as unpaid property taxes and the bill becomes payable to the Minister of Finance rather than the Cariboo Regional District.
When purchasing a property within the Cariboo Regional Districts’(CRD) water or sewer service areas, or if you need to update your utility account information, you will need contact the CRD to change the information on file. BC Assessment is not able to process requests to change utility account addresses or ownership. This is important as any unpaid utility amounts are the responsibility of the property owner. Any unpaid fees related to the property; user fees for water/ sewer or both, connection charges or water turn off/on fees as of December 31 are required to be transferred to the property’s tax account. Feel free to contact the CRD at anytime if you have questions about your utility account.
Utility Bill Payments
Utility users can make payments at any of our office locations and through most financial institutions and Credit Unions.
Payment can be made by:
- Cash, debit, or credit card at one of our CRD offices;
- through online banking on a desktop or mobile device;
- at an automated teller machine (ATMs);
- through Telephone banking; or
- In person with a teller at your financial institution / credit union.
To pay your utility bill using a bill payment service, you will need to add a payee for utility bill payments to your bank account. To add a new payee to your bank account, you need to know our payee name and your account number. You should be able to find us listed with your bank under the payee name: Cariboo Regional District. However, some banks and financial institutions will use a variation of the payee name.
If you can't find the Cariboo Regional District online, call your bank for assistance or try entering a shorter version such as “Cariboo Reg Dist”.
Your account number is listed on your Annual Utility bill. Your account number must be entered without spaces, decimals or dashes (e.g. 000 00000000 000 must be entered as 00000000000000).
Emergency Utility Information
Emergency information about water and sewer services is sent through the Cariboo Chilcotin Emergency Notification System and via email notification. To stay current with water and sewer information we recommend that property owners and residents take the following steps:
- Sign up for the Emergency Notification System. If you have already registered login to ensure all your contact information is up to date.
- Subscribe to email updates specific to each water or sewer system. Those already signed up for other CRD emails will still be required to sign up for specific utility updates.
If you have any questions, contact the CRD Environmental Services department for utilities questions and the Finance department for billing questions.