Emergency & Protective Services Overview

Reporting an Emergency

  • Police, Fire, Ambulance: 9-1-1
  • Hazardous Materials Spills, Flooding, Earthquake, etc.: 1-800-663-3456
  • Forest Fire: 1-800-663-5555 or *5555 from a cellular phone
  • Search & Rescue: Call 9-1-1 and ask for Police
  • Poachers and Polluters (RAPP): 1-877-952-7277
  • CRD Emergencies (i.e. Utilities): Call the CRD office at 1-800-665-1636 and press 5 when prompted for the after-hours emergency line operator.

The Cariboo Regional District offers several emergency services, including 9-1-1 service, fire protection and search and rescue, all of which provide direct assistance to residents. The Regional District also works in cooperation with Emergency Management BC (EMBC). The CRD also supports a region wide Emergency Social Services (ESS) program. This service is provided by a group of dedicated volunteers that assist in evacuations, usually in evacuee reception centres.

9-1-1 Service
Cariboo Regional District contracts 9-1-1 service to E-Comm, the largest 9-1-1 centre in British Columbia. This means E-Comm answers the initial 9-1-1 calls and then transfers the call to the appropriate local public safety agency (police, fire or ambulance). Find out more about how 9-1-1 works and when to call 9-1-1 at www.ecomm911.ca.

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Emergency Operations Centre

The Emergency Operations Centre (EOC) is activated during emergencies. Use this page as a resource during an event that requires EOC activation.

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Emergency Preparedness

Getting prepared for an emergency is essential to your family's well being. Conducting fire drills, managing hazardous material properly and having a first aid and emergency kit are some of the actions that will help you in the event of an emergency.

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House Numbering Program

Visible, standardized signs make it easier for emergency responders to find a home or business address quickly in the event of an emergency. Often, emergency responders are travelling to remote locations with address signage that is barely legible, if there is a sign at all, and minutes can mean the difference between life and death. Register for a house number and purchase an address sign today.

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Volunteer Fire Departments

The Cariboo Regional District currently administers 14 volunteer fire departments.

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Search and Rescue

The CRD currently administers one Search and Rescue Department. The Central Cariboo Search and Rescue members provide assistance to RCMP and BC Ambulance Services.

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Community Liaison Program

The Cariboo Regional District is launching a recovery- and resilience-building Community Liaison Program, a new CRD regional emergency preparedness communication program, starting in the fall of 2019.

The program is being built to bring local knowledge into the CRD’s emergency operations and to bring emergency preparedness into communities.

The aim is to reduce risks by creating communications linkages between rural and remote CRD communities and the local government.  

Public safety is top of mind for many residents and the CRD 2017 Wildfire Community Consultations were key in bringing this Canadian Red Cross funded program to the Cariboo. Program funding has been achieved through an application to the Canadian Red Cross Community Partnership Program, BC Fires 2017. The pilot will run until the end of August 2021 and transition long-term to a regular CRD function.

The CRD is continuing to follow through on 2017 learning, disaster recovery activities, and resilience-building across the region. Over the last two years, the CRD has been working to improve emergency response and operations through engaging area residents before emergencies, encouraging household emergency preparedness and promoting the emergency notification system. These efforts have helped to build better systems; but, there is still work to be done broadly across the region to achieve primary safety goals.

Learning and adapting is the basis of a successful and coordinated program. It is important to acknowledge that various approaches have been tried over the years and the Program Coordinator is seeking feedback and participation to build a sustainable program.

The Program Coordinator will target key areas in the region with the fewest communication channels to begin with and reach out across the Cariboo over the pilot period to engage and build capacity.

See the FAQs below for more information.

Stephanie Masun is the CRD Community Liaison Program Coordinator. Contact her by email clc@cariboord.ca or by phone: 250-305-4894 or 1-888-550-9570.

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Community Liaison Program Frequently Asked Questions

The CRD’s Community Liaison Program aims to improve communication during emergency operations and to bridge the CRD’s emergency program across the region through rural remote communities to reduce disaster risks and increase resilience.

The CRD Community Liaison Program Coordinator is looking to locate key community members to act as liaisons to support emergency communications at a local level.  And in turn, work with them to promote emergency preparedness, timely incident reporting and to build capacity for community informed recovery planning.

Stephanie Masun is the CRD’s Community Liaison Program Coordinator. 

She was the region’s recovery manager after the 2017 wildfires and was in the position of CRD Manager of Protective Services until August of 2019. 

Stephanie’s background working across the Cariboo in disaster recovery, business continuity planning, community engagement and her understanding of emergency preparedness positions her to build a sustainable program to support the CRD’s emergency operations and rural remote communities around the region.

Stephanie can be reached by email at clc@cariboord.ca or by phone: 250-305-4894 or 1-888-550-9570.

The concepts for the program emerged from the CRD’s 2017 Community Consultations and wildfire recovery activities, coupled with later emergency operations and feedback from communities.

The CRD aims to act on the messages received through this important feedback and is implementing a Community Liaison Program to improve emergency communications throughout the Cariboo Region.

Current communication challenges in parts of the CRD include limited access to cell service, areas without internet access, and or minimal public radio broadcasting, which reduce options to engage communities before or during an emergency.

Communities and the CRD have worked together on various approaches over the years and the current program will build on lessons learned and take feedback on areas for improvement along the way to build better local knowledge networks into emergency preparedness and operations.

With the Program’s intention to reduce communication barriers and to open up lines between rural and remote communities and the CRD’s emergency operations, the first priorities are to work with communities with limited access to internet, cell service or emergency response capacity in their immediate area (i.e. a fire department, fire brigade or search and rescue service). 

By targeting these priority areas and working out from there, the program will progressively help to establish a network throughout the region.

The program funding has been achieved through an application to the Canadian Red Cross Community Partnership Program, BC Fires 2017.

The program started in Oct. 2019 with a phase of program development and will run for two years between the fall of 2019 and September 2021. The program will be transitioned to the CRD for long-term management.

Contact the program coordinator, Stephanie, to find out what is planned for your area and what you can do to begin planning for emergencies with your family and neighborhood.


Page last modified: October 22, 2019 10:15:58 PDT