Visit the login page for VoyentAlert! and enter the phone number or email address you registered with. A 4-digit verification code will be sent to the device and you will be prompted to enter it. Once you receive it, enter the code on the login page and you will be successfully logged in - no password required. 

If you are using the mobile app, simply open the app on your mobile device to log in.

To manage or update your contact information, log into your VoyentAlert! account:

1. Select the menu icon at the top left of the screen, and then select "My Contacts" from the menu.
2. In the new screen, click "Add New" to add a new contact method, and follow the instructions.
3. You can also delete an old contact method by selecting the trash can symbol.

To update your notification locations, log into your VoyentAlert! account:

1. Select the menu icon at the top left of your screen, and then select "My Locations" from the menu. This will open a map screen.
2. On the left-hand side of the screen, your registered locations will be listed. Click on the location you want to manage, and the map will zoom to the pin for that location. 
3. You can drag the pin to the new location you want to receive notifications for, or enter the new address in the address bar on the righthand side.

Adding locations is quick and easy once you log into your VoyentAlert! account:

1. Select the menu icon at the top left of your screen, and then select "My Locations" from the menu. This will open a map screen.
2. On the left-hand side of the screen, your registered locations will be listed. Above that list, you will see an option to "Add Location". Click on it. 
3. You will be prompted to enter in the address of your new location. Enter your new address. You will then be prompted to enter a name for that location. 
4. You have completed registering your new location! 

When an evacuation order, evacuation alert, or other emergency notification is issued by the Cariboo Regional District or a member municipality, you will receive a notification through all your listed contact methods if you have chosen to be notified about alerts for a specific address point.

You can also register multiple notification locations, such as for work, school, a secondary property, or family member's home. If you choose to these as notification locations, you will also be notified when emergency notifications are published for these areas.

You will not receive a notification unless you have a registered location in an impacted area.

Give our Emergency Program Services team a call to receive help with registering your account. Our team members can take your information and make sure you are ready to be notified of emergencies which could impact you.

Leaving the platform and deleting your information is easy. First, you will need to login and select the "My Profile" button from the menu in the top left corner of the screen. 

Once you are in the "My Profile" screen, select the "Unsubscribe" button. This will unregister you from the system. Once completed, you will not receive any alerts or notifications from the Cariboo Chilcotin Emergency Notification System.