Skip to main content Skip to footer

Sewer and Water Services

New Service Connections

Connection to utility systems is available to properties located within service area boundaries. If you live outside a service area boundary, you may be able to connect to a utility system at an additional cost. Please contact the Environmental Services Department for more information.

A Connection Permit or information pertaining to connection costs can be obtained at any of the CRD offices.

Inquiries & Emergencies

Contact the CRD at 1-800-665-1636 during business hours:

  • To report problems with your service connection
  • For inquiries regarding bill payments, invoices or user fees
  • For general information, servicing specifications, requirements for extending systems to un-serviced properties or establishing new utilities in un-serviced communities

To report a system emergency:

  • water-main break
  • sewer overflow

Call the CRD at 1-800-665-1636. After regular business hours please press ‘5' to connect to the emergency line.

Contact Us


Environmental Services
Suite D, 180 North Third Avenue, Williams Lake, BC V2G 2A4
Phone: 250-392-3351
Toll-Free: 1-800-665-1636
Email Environmental Services

This website uses cookies to enhance usability and provide you with a more personal experience. By using this website, you agree to our use of cookies as explained in our Privacy Policy.