Sewer & Water Services and Water Quality Monitoring

New Service Connections

Connection to utility systems is available to properties located within service area boundaries. If you live outside a service area boundary, you may be able to connect to a utility system at an additional cost. Please contact the Environmental Services Department for more information.

A Connection Permit or information pertaining to connection costs can be obtained at any of the CRD offices.

Inquiries & Emergencies

Contact the CRD at 1-800-665-1636 during business hours:

  • To report problems with your service connection
  • For inquiries regarding bill payments, invoices or user fees
  • For general information, servicing specifications, requirements for extending systems to un-serviced properties or establishing new utilities in un-serviced communities

To report a system emergency:

  • water-main break
  • sewer overflow

Call the CRD at 1-800-665-1636. After regular business hours please press ‘5' to connect to the emergency line.

Water Quality Monitoring

The Cariboo Regional District (CRD) is directed by the Provincial Health Authority regarding the type and frequency of water quality monitoring it performs.

Bacteria Monitoring

Bacteriological tests are performed monthly for total coliforms and fecal coliforms. Additional testing may take place when required.

The water is considered safe when: no sample contains more than 0 total coliform organisms per 100 ml; no consecutive sample from the same site shows the presence of coliform organisms.

Please visit Interior Health or Northern Health for current bacteriological results by water system.

Chemical and Physical Monitoring

Water systems are tested annually for chemical and physical properties and assessed for compliance with the Canadian Drinking Water Quality Guidelines.

If you would like more information on the chemical and physical monitoring of the water system you are connected to, please call the Environmental Services Department.

CRD water systems exceed the above requirements. Should these levels not be exceeded, the Cariboo Regional District and Health Authority immediately take corrective actions.

Cariboo Regional District water system test results can be compared to the Canadian Drinking Water Quality Guidelines.

Contact Us


Environmental Services
Suite D, 180 North Third Avenue, Williams Lake, BC V2G 2A4
Phone: 250-392-3351
Toll-Free: 1-800-665-1636
Email Environmental Services